Loyalty and happiness at work - The Chief Happiness Officer Blog

Loyalty and happiness at work - The Chief Happiness Officer Blog Chip Conley, the CEO of the Joie de Vivre chain of hotels, has a great blog post about loyalty in the workplace and how to inspire loyalty in employees, customers and investors. He takes his inspiration from Maslows hierachy of needs: What Abe Maslow helped me realize is that a great business leader deeply understands the motivations of their employees, customers, and investors. And, from that I started to realize that there was a Hierarchy of Needs pyramid for employees, customers, and investors. But, unfortunately, most companies get so caught up with the base survival needs in these relationships that they lose track of the higher needs of each of these three groups. Business has a natural tendency toward the tangible which impedes many companies from moving to the priceless (to use a MasterCard word) intangible elements at the peak of the employee, customer, or investor pyramids. This is not just a lot of fun, its also darn good business: [one study] found that a 5 percent increase in customer retention rates led to increased profits between 25 and 95 percent depending upon the industry. Also Joie de Vivre has an employee turnover rate that is one-fourth the hospitality industry average imagine how much money that saves them in recruitment and training costs. One way Chip creates loyalty is to look at the ratio between positive and negative interactions: Psychologist John Gottman created a landmark study on marriage and found that successful relationships averaged a 5 to 1 ratio of positive to negative interactions. Other studies in the business world have put this ratio at 3 to 1 with respect to what drives productivity in employees. If your workplace is more focused on giving feedback only when something is going wrong, as opposed to celebrating what?s going right, you may end up with a high divorce rate with your employees These same ratios can also apply to your relationships with your customers, and, miraculously to your investors too (although I know many of you don?t believe a human Hierarchy of Needs may have anything to do with the Return on Investment Robots we call investors). Another is to create peak experiences for employees and customers or even for complete strangers. In another great post, Chip explains how his company invited a bunch of strangers to a party: recently, we created a peak experience for a bunch of strangers albeit strangers who had something in common with each other and the company. To celebrate the 20th anniversary of Joie de Vivre, we invited 10,000 people (I?m assuming mostly women) from the state of California with the name ?Joy? to a JOY PARTY at our luxurious Hotel Vitale on San Francisco?s waterfront. we ended up with a roomful of joy (or Joys) ? 125 women sharing the name with dozens and dozens of husbands, significant others, friends, children and even a few media there to capture the occasion. How cool is that! Its an expression of joy, its quirky, it fits great with the companys brand AND its a wonderful example of the abundance mentality at work. I stand in awe of this approach to running a business and it only confirms what I always say: That happy companies are way more efficient than unhappy ones. Their ability to inspire loyalty in employees, customers and investors is just one reason. And thats why the future belongs to the happy! Chip has explained his ideas in his new book Peak: How Great Companies Get Their Mojo from Maslow, which went into my shopping basket at Amazon [click] right then. A great big thank you to Simon White for telling me about Chips excellent posts! Related: Top 10 reasons why happiness at work is the ultimate productivity booster Five reasons to forget about money and focus on what makes you happy at work The Feel Factor Why no workplace can afford to ignore what people feel Why Motivation by Pizza doesnt work Thanks for visiting my blog. If you're new here, you should check out this list of my 10 most popular articles. And if you want more great tips and ideas you should check out our newsletter about happiness at work. It's great and it's free :-)Share this:LinkedInFacebookTwitterRedditPinterest Related

Freaking (Great Links) Friday Installment 8 - When I Grow Up

Freaking (Great Links) Friday Installment 8 - When I Grow Up Hope you all had a wonderful Christmas/5th night of Hanukkah yesterday! I had both, with presents in the morning, an amazing dinner made by the hubby (ham=Christmas) and ended the day with lighting the menorah (and kicking Lukes butt in Gin Rummy). Its a short one this week: Love Dumb Little Mans post on How to Separate Real Wants from Should Wants.   I can often tell how passionate my clients are about a girl just by listening to how their voice changes. Is there enthusiasm behind the words? If not, that goal might be a should and not a want. I felt like this post was written by me, circa 2005. On Giving Up The Dream offers some advice on how not to give up the dream, or how to change your focus on a dream that failed to make it succeed. In the Fun category: I love (I mean LOVE) latkes, but this is ridiculous. Enjoy The Day After Christmas/Hanukkah Night 6! See you back here this weekend for another post. You can access the other Freakin (Great Links) Friday installments here.

The Tried and True Method for Words to Show Action when Writing a Resume in Step by Step Detail

The Tried and True Method for Words to Show Action when Writing a Resume in Step by Step Detail You may strengthen the facts of your resume with action verbs. My Perfect Resume has a massive library of suggestions and examples to demonstrate how to compose a resume summary statement to create your own. A Secret Weapon for Words to Show Action when Writing a Resume Let's have a peek at the ideal action words it is possible to put on your resume while putting in an application for an analytical job. A great deal of well-meaning men and women will suggest you ought to use action verbs. Orchestrate' simply method to direct and arrange, so once you use it in your resume, there's no demand for a very long story. Everyone utilizes lead sooner or later on their resume. How to Choose Words to Show Action when Writing a Resume Words can be quite powerful. Think of how many words you're able to remove by employing action words throughout your resume! You need to always steer clear from vague and not as impactful words. Attempt not to look as though you're a mimic and you are just borrowing their words for your resume. Want to Know More About Words to Show Action when Writing a Resume? The most suitable action verbs also get rid of the demand for adverbs, and sometimes, adjectives. If you're applying for work in communications, it's extremely important to use action words. The very first case in point is extremely clumsy. Why Almost Everything You've Learned About Words to Show Action when Writing a Resume Is Wrong Regardless of what business sector you would like to work in, there'll always be a level of transferable skills that you are able to take with you from job to job. Resume Keywords are centered through your base abilities. If you're in the middle of a work search, among the questions that's probably running through your mind while you are applying for jobs is the way to make yourself stand out as a candidate. Research a number of job postin gs for similar job titles to comprehend the abilities and have the industry requires. It's difficult to find the one that you want. You should try and include action verbs inside your text to reveal your capacity to be prosperous. Employing action verbs and active voice makes a big difference in your resume, therefore it's well worth the excess effort. The Unexpected Truth About Words to Show Action when Writing a Resume The function of your resume is to paint a photo of the form of employee that you're able to be. If you're asking that question at this time, keep reading. Therefore, ensure your resume is skimmable and at the exact same time makes an effect on the interviewer. The resume summary statement is put close to the peak of your resume. Make certain that you're highlighting the most relevant and topical experience essential for the position. In general, employing the above 10 must-have words should allow you to land that expected interview and job you're seeking for. Thus, the wording of your resume ought to be informed by the work offer itself. If you're not sure which words to use, find keywords in the work description. Power words are used for a number of reasons. Employing action words is actually important here. Employing strong words here is needed.

Getting the Best Resume Writing for Position with No Relevant Experience

Getting the Best Resume Writing for Position with No Relevant Experience Nonetheless, the subsequent six tips can assist a jobseeker compose an outstanding resume. Your rich, extensive knowledge in the area will be interesting to employers, therefore it needs to be highly visible. Including relevant information first can catch the interest of the employer and decrease the probability of getting eliminated. For each position, you are going to want to include your job title and business name. Employers wish to know you're pleased with your achievements and confident in your abilities. Top 20 Flight Attendant Resume Objective with no Experience you may use If you're writing a flight attendant objective free of experience for a resume, then ensure that your statement is extremely compelling to generate a strong effect on the recruiter to consider you for the position. Although you may not have relatedworkexperience, it doesn't mean that you don't haveanyexperience! A degree i n a new field may be good way to obtain experience! When you're trying to enter a new area and don't have any experience in the area, you need to draft a resume that's future-oriented and focused on where you wish to be, which couldnot be achieved by merely listing what you've done in the past--a typical mistake made by many. Absence of relevant experience is a typical issue for many individuals going into the workforce, and for people who need to modify career paths. If you need to compose a resume with very little or no experience, don't worry! The Birth of Resume Writing for Position with No Relevant Experience The expert experience or employment history section is among a small number of crucial sections employers will appear at to decide whether you may be a great fit. Avoid running into another page if you don't have sufficient relevant info to warrant another page. Based on how much work experience you've got, the education section might either arrive first on your res ume or adhere to the experience section. What you would like to avoid is having an experience section that's almost empty, or one which is full of experience that's not pertinent to your targeted position. What Resume Writing for Position with No Relevant Experience Is - and What it Is Not Entry-level employees, who don't have plenty of on-the-job experience, should incorporate every job possible whilst emphasizing the skills that match the work listing. It's important to keep in mind that experience isn't limited to paid jobs. There's no conventional means of crafting a skilled and eye-catching resume. Find out more about the prospects of the particular job you need and know the hiring practices.

Get your financial life in order before the new year

Get yur financial life in buchungbefore the new yearAre you finally ready to get your financial health in better shape? If so, then youre thinking wisely, because its never too soon to start taking your relationship with money more seriously and plan for your futurelike it or not, its going to come eventually, and those who prepare for it in advance will be ready to face it responsibly and with as little anxiety as possible. googletag.cmd.push(function() googletag.display(div-gpt-ad-1467144145037-0) ) For most of us, the future can be an uncertain entitywhat our professional and personal lives will look like as the months, years, and decades roll forward can be difficult to predict, and unexpected twists and turns along the way can derail our plans and force us to revise our goals along the way. This uncertainly can cause a great deal of stress, so it makes sense to have as much under our control and working in our favor as possible. Having a financial safety net of sorts to help se e us through is obviously beneficial.Have we convinced you that its a good idea to start getting your financial life in order? If so, then keep reading, and consider using the following strategies to get you started on the right path.Get seriousOne of the most important aspects of getting yourself in good financial shape is to get in the proper mindset for doing so. Like most endeavors in life that require a change in behavior and extended displays of discipline, being in the right mental space at the onset, during the critical first steps, is an essential ingredient for success.So, in order to get started with the right attitude and mindset, try making a list of goals for getting your life in financial order. Both short- and long-term goals are fair game here. Do you want to pay back a loan or reduce your debt? Do you want to make a significant purchase sometime in the future that you want to be in better financial shape for, like a car or home? Are you preparing for a major life c hange, like a move or starting a family? Having a set of tangible (and achievable) goals on your radar can help you get in the right mindset for making smart financial decisionsboth now and over the long haul. The truth is, sometimes it takes having a destination in your sights to make it through a long journey.Start smallFor most of us, we cant simply buy our way to financial freedomits more of a long, hard road than a quick sprint, and its a journey that often never has a definitive end. So, think of your initial move to get your financial life in order as a series of small steps in the right direction. Even if they dont completely change your life in an instant, theyll get you moving in the right direction and will help you develop fiscally responsible behaviors, build on your positive inertia, and bolster your mindset and discipline.Think of some small ways you can get startedperhaps save a little bit of money each week from each paycheck or find a few ways you can earn some ext ra money (a part-time job or selling some of your unwanted stuff are great ideas). You can also try eliminating some unnecessary expenses in your life. Dont look backlike any great journey, getting on the road to financial order begins with a single step.Get helpOne of the really nice things about getting your financial life in order these days is that there are more tools than ever before to help you stay on track. An army of app developers have devoted their efforts to creating financial planning, organizing, and saving tools that can help you get your finances in order and hit all of your money milestones along your path to financial freedom. A little Internet research to discover the latest and greatest apps that best meet your needs is time well spent. Many available apps are free or low cost, so testing some out and discovering the ones that work well for you through trial and error wont be a monumental investment.You can also turn to friends and family for helpthe truth is, h aving the important people in our lives helping to keep us motivated can mean the difference between success and failure in a challenging situation. So, let your friends and family know about your financial plans, fill them in on how they can help, and use their support to achieve your goals.Getting your life in financial order may not be easy, and you may stumble and restart at times along the way, but its a journey worth taking, and one thats best to start early. Use the advice and strategies presented here to help get you moving in the right direction when it comes to your money and finances.

5 Money Habits Every Couple Should Master Before Getting Married

5 Money Habits Every Couple Should Master Before Getting Married You did it. You met your soulmate, fell in love and are preparing to take the next step forward in your relationship by getting married. A lifetime of commitment, adventure and fights over finances lies ahead of you wait, what was that last one?Money. The big green elephant in the room is ranked in the top 10 reasons for divorce for several reasons, fruchtwein of which stem from poor communication. I know, I know. Talking about money isnt the most fun or sexy pre-wedding topic to tackle when you could be cake tasting or picking a honeymoon destination. However, once the wedding is over, youll realize that conversation was an important investment in your relationship. The better understanding of your lebenspartners money habits you have early on, the more youll be prepared for the financial future for two that comes after saying I do.For richer, for poorer, and everything else in between, focus on maintaining these heal thy money habits before marriage.1. Getting comfortable sharing your financial lives.Aly Russo is getting married in 2020. Russo is an outreach specialist at FinanceBuzz.com and as she plans for her wedding, Russo says she is lucky she and her partner have been open with one another about their finances for years. Discussing money happened well before the pair were engaged, and Russo leistungspunkts great communication as key to having conversations about money.When it comes to finances with your soon-to-be spouse, make sure youre both comfortable sharing your financial lives, she shares.Even the scary statements like student loans? Especiallythe student loans. If your existing debt worries you, dont bottle that feeling up inside. Talk to your significant other honestly about it. Share everything that concerns you, no matter how big or small, so you can plan how to tackle existing debt and pay it off.Vowing to spend the rest of your lives together includes taking responsibility for one another debt included, Russo says. Having an open conversation with your fianc will only make you more prepared to spend the rest of your lives together, happily and financially stable.2. Budgeting... together.Now that youre on a dual income, youre ready to learn about a new tischset of financial expenses and income and the spending and budgeting habits of your partner.Financial attorney Leslie H. Tayne is the founder of debt management law firm Tayne Law Group P.C. She advises couples figure out their budgets together in a positive manner that is planned out for their maximum benefit. Theres the fun of budgeting for the wedding, of course, but its also important to budget for living together and financial goals youre working to achieve.Set money habits early and stay on the same page, Tayne says. Know who will pay the bills and where the money is coming from for spending and expenses. Take into account everything that may change once youre married, including health insurance premiums and tax implications.One of the best money habits couples can get into early on is deciding spending wants versus needs. Tayne notes that these are often subjective, so its important to get on the same page and know each partners habits.Everyone has a different threshold of spending, Tayne says. Some spend a little, some spend a lot. Some plan, some are spontaneous. You can set the pace for spending in the relationship if you know your habits and your partners habits.Speaking of, is it better to open joint accounts or keep finances separate? Ultimately, Tayne says theres no right or wrong way to manage your finances as a couple, as long as both partners are in agreement.3. Coming up with plans to manage debt.Many couples getting married may have some debt joining them at their nuptials, like a student loan. Having debt isnt great, but its important to have a strategic plan for you plan to get out of it. Tayne emphasizes that each partner discloses the exact details, no matt er how embarrassing, of the amount of debt they owe. The next step? Discovering how they plan to get out of debt and if theres a real plan in place to pay it off.Talk through your plan to pay off debt with your partner so they have a better understanding of your overall financial standing as a couple, Tayne says.What happens if youre not honest about your debt and repayment plans? Tayne warns that this can lead to financial problems for both the individual and the couple, and even cause relationship troubles.4. Understanding leistungspunkt scores.Before you walk down the aisle, credit industry analyst Nathan Grant emphasizes that both partners understand how credit scores work and know each others number. According to Grant, bad credit scores threaten the likelihood of your future together. Regardless of who is at fault for the delinquency, late payments can stay on credit reports for up to seven years. This can create serious struggles for couples looking to be approved for future loans for transportation, rental property and/or a home mortgage, or joint credit cards.If you do have bad credit (gulp), all is not lost.Responsible credit use and timely credit card and loan payments will help steer your scores back up over time, Grant says.5. Keeping the money conversation going.Talking about money isnt a one and done conversation for any couple. After getting married, check in with your partner on a regular basis to review monthly financial updates. This gives you a better idea of whats happening with your money, how debt is being repaid and how youre working towards goals like home ownership or starting a family as a team.

Creating a User-Friendly Job Application Process - Spark Hire

Creating a User-Friendly Job Application Process - Spark HireWhen competing against so many other recruiters to get to top talent first, one of the most important things you can do is to make sure that your application process is user-friendly.Below are 4 easy ways for you to make your application process a tool of ease for candidates1. Easy to AccessToday, in the world of recruiting, top talent is not necessarily swarming your website, searching through job postings. Furthermore, they are absolutely not going to take the time to complete a cumbersome application process, nor do they always need to do this.If you want to have a better chance at top talent applying to your positions, you need to make sure your application process is easy to access.Think of developing a mobile site where applicants can easily view and apply to your positions via tablets or smart phones. According to Undercover Recruiter, 3 in 5 jobseekers are using mobile devices to search for jobs. I promise you that passive candidates (top talent that you need) is casually browsing job openings on their mobile devices. Make it easy for them to see your opportunities and apply.2. Quick ProcessIf you are requiring your applicants to answer a lot of pre-qualification questions before submitting their application, you will easily lose valuable top talent to this cumbersome requirement.Eliminate the excessive questions and make it quick and easy for a candidate to apply to your opportunities. Yes, this may increase the number of unqualified applicants you receive to a job, but if you receive 1 top qualified applicant out of 20, it will be well worth it.3. Options for Resume SubmittalTodays top talent is much more technically advanced than previous years. This means that the top candidate you are searching for may not have the traditional resume to submit. In this case, you should offer other options.Make sure that your application process offers the option for a candidate to submit a video resume or LinkedIn profile. If you have made the decision to go mobile with your application process, it will be very easy to modify the process so that applicants can apply via LinkedIn.Video resumes may be new to you, but you will find out that they offer a great way to judge a candidates personality and cultural fit when it comes to making initial selections during the interview process. Make sure that you offer the option for candidates to upload a video resume in distributionspolitik of a standard resume.4. Confirmation follow-upAs with any application process, make sure that you have some kind of confirmation going out to an applicant to notify them that their application was received. Likewise, if you had decided that the applicant is not a fit, make sure that you send a follow up email notification that they were not selected to move forward.If a top candidate has applied, be sure to immediately follow up with that candidate. The longer you wait to reach out to top talent, the better the chance that another recruiter will contact the candidate first.What are some other ways you could make your application process user friendly? Please share your tips in the comments below.Image Maridav/BigStock.com